Cover

Summary of the Book of Customer Service ...

John Rjolius

Onverkort • 9783770095889
20 minuten
Thalia
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Van de uitgever

Why is there a big gap between what companies believe they offer and what their customers think? Let's make it clear more, is it better to appoint distinguished and talented employees to serve customers, or to train the current employees to become distinguished? How can a customer service employee provide the best service to the customer, without knowing what the customer is going through from experiences?
Van de uitgever
Why is there a big gap between what companies believe they offer and what their customers think? Let's make it clear more, is it better to appoint distinguished and talented employees to serve customers, or to train the current employees to become distinguished? How can a customer service employee provide the best service to the customer, without knowing what the customer is going through from experiences?

Van dezelfde auteurs

Publicatiedatum
31-08-2023

Sahla Books